Service & Support
Full range of services for uninterrupted operation of your equipment
Extended Warranty
Up to 36 months of warranty service on all equipment with the option to extend
Technical Support 24/7
Round-the-clock support by phone, email and online chat for quick resolution of issues
Staff Training
Professional training of your employees to work with equipment on-site or online
Regular Maintenance
Scheduled maintenance and prevention for maximum reliability
Service Plans
Choose a plan that suits your business
Basic
For small establishments
- 12 months warranty
- Email support
- Basic training
- 1 maintenance per year
Professional
For medium casinos
- 24 months warranty
- Phone & email support
- Advanced training
- 2 maintenances per year
- Priority response
Enterprise
For large casinos
- 36 months warranty
- 24/7 support (all channels)
- Full training program
- 4 maintenances per year
- Dedicated manager
- Custom solutions
Frequently Asked Questions
How long does installation take?
Installation typically takes 1-2 business days depending on the number of units and complexity of the setup.
Do you provide remote support?
Yes, we offer 24/7 remote support via phone, email, and online chat to quickly resolve most issues.
What is included in maintenance?
Maintenance includes equipment inspection, cleaning, software updates, replacement of worn parts, and performance testing.